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Customer Satisfaction Survey-05-PRC&HK Version B- E(R4)
   
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1. Thank you very much for choosing Lamex.
Aiming to "100% Satisfaction from Customers" is the long-term adherence of Lamex. We are always looking for opportunities to constantly review and improve our products and service.
It's a great help if you could spare a few minutes to fill in this questionnaire.
(To ensure the feedback of your requests can be sent to you timely, please help to fill in your contact informations.)

Company Name:

 China Fordoo Holdings Limited
 (25%) 
 
 Nexusguard Consulting Limited
 (25%) 
 
 China Merchants Loscam
 (25%) 
 
 Warsaw
 (25%) 
 

Total: 4

2. Contact Person:

 David Chung
 (33%) 
 
 Keilly Mak
 (33%) 
 
 989344543
 (33%) 
 

Total: 3

3. Contact Number/Email:

 david@fordoo.cn
 (25%) 
 
 31885750/leo.mak@nexusguard.com
 (25%) 
 
 Keilly.mak@loscam.com
 (25%) 
 
 piotr@gmail.com
 (25%) 
 

Total: 4

4. PRODUCT QUALITY:

B1.How satisfied are you with the products quality?

 Very Satisfied
 (25%) 
 
 Satisfied
 (25%) 
 
 Average
 (50%) 
 
 Dissatisfied
 (0%)  
 Very Dissatisfied
 (0%)  

Total: 4

5. B1a. Your comments:

 the quality of stainless steel is not as good before
 (50%) 
 
 https://shapeandbody.eu/pl/ https://revitaworld.com/pl/ https://slimpatch.pl https://botoxena.pl https://medprim.pl https://azdrowia.pl https://dietacambridge.biz https://eromen.pl https://ultraherbal.us https://vitaminpowerstore.com
 (50%) 
 

Total: 2

6. B2.How satisfied are you with the products functions?

 Very Satisfied
 (0%)  
 Satisfied
 (75%) 
 
 Average
 (25%) 
 
 Dissatisfied
 (0%)  
 Very Dissatisfied
 (0%)  

Total: 4

7. B2a. Your comments:

 https://opiniotworczy.pl/recenzja-tabletek-na-odchudzanie-bioxyn/ https://shapeandbody.eu/pl/ochrona-zdrowia/detosil/ https://shapeandbody.eu/pl/uroda/growultra/ https://shapeandbody.eu/pl/ochrona-zdrowia/ravestin/
 (100%)  

Total: 1

8. B3.What can we improve?

What kind of product

 seating
 (25%) 
 
 sofa
 (25%) 
 
 coffee table
 (0%)  
 staff table
 (0%)  
 executive desk
 (0%)  
 filing cabinet
 (25%) 
 
 panel
 (0%)  
 training table
 (0%)  
 others
 (0%)  
 seating; staff table; executive desk; filing cabinet; panel; others
 (25%) 
 

Total: 4

9. B3a. If 'others', please indicate:

 Staff Locker
 (33%) 
 
 The locks
 (33%) 
 
 https://shapeandbody.eu/pl/potencja/erogen-x/ https://revitaworld.com/pl/odchudzanie-i-spalanie-tluszczu/sliminazer/
 (33%) 
 

Total: 3

10. What aspect of product:

 design
 (0%)  
 colors
 (25%) 
 
 materials
 (50%) 
 
 sizes
 (25%) 
 
 others
 (0%)  

Total: 4

11. B3b. If 'others', please indicate:

 deadental.pl
 (100%)  

Total: 1

12. B3c. Your comments:


Total: 0

13. AFTER-SALES SERVICE:

B4.How satisfied are you with the responses of your complaints?

 Very Satisfied
 (25%) 
 
 Satisfied
 (50%) 
 
 Average
 (25%) 
 
 Dissatisfied
 (0%)  
 Very Dissatisfied
 (0%)  

Total: 4

14. B4a. Your comments:


Total: 0

15. B5.How satisfied are you with the service attitude of our after-sales?

 Very Satisfied
 (25%) 
 
 Satisfied
 (50%) 
 
 Average
 (25%) 
 
 Dissatisfied
 (0%)  
 Very Dissatisfied
 (0%)  

Total: 4

16. B5a. Your comments:

 staff are good
 (100%)  

Total: 1

17. B6.How satisfied are you with the lead time of the replenishment?

 Very Satisfied
 (25%) 
 
 Satisfied
 (25%) 
 
 Average
 (50%) 
 
 Dissatisfied
 (0%)  
 Very Dissatisfied
 (0%)  

Total: 4

18. B6a. Your comments:


Total: 0

19. B7. Would you purchase products from Lamex again or recommending to your friends?

 Yes
 (100%)  
 No
 (0%)  

Total: 4

20. B7a. If 'No', please indicate:

 o
 (25%) 
 
 nil
 (25%) 
 
 na
 (25%) 
 
 Yes
 (25%) 
 

Total: 4

21. B8.Would you have any more suggestions we could do to improve?

 no
 (50%) 
 
 In the invoice, it's better to show the price for the single item i.e. table, partition, cabinetinstead of piece by piece, e.g. parition with socket, partition with board, table stand, wooden top, etc.
 (50%) 
 

Total: 2